- The removal of rubbish is not included in this quote. The client is responsible for provided a skip bin or equivalent method for the disposal and removal of all waste including wet waste. Polished Off WA can organise a skip bin for hire if the client requires, the skip bin will be charged as a variation to the original scope of work.
- 32 amp three phase power, must be provided onsite. Should no suitable three phase power be available a generator will be provided at a cost. The cost of the generator will be in addition to the per m2 rate quoted.
- Parking must be provided onsite for the duration of the works. Any parking fines received as a result of parking not being available will be charged to you as a variation.
- Protection to surrounding walls/fixtures not included in this quote. Polished Off WA can arrange for such protection if required, this will be charged as a variation to the original scope of work.
- Our quote is based on all works being carried out during normal business hours. In the event the client requires works to be completed outside business hours, an additional 10% surcharge will apply to the total price of the scope of works required and will be charged as a variation to you.
- Any works not detailed in this quote will be a variation, and will be invoiced as such to the client. Any variation request by client should be sent to Polished Off in writing and a variation cost will be supplied awaiting the client’s acceptance in writing.
- All existing skirting, carpet, vinyl and transition strips are to be removed by the owner prior to commencement of works. Removal of any existing adhesive/glue or floor toppings will be charged as a variation to the original scope of work.
- Slip tests are not included in the quoted price and can be organised upon request on a cost-plus basis.
- An allowance for 1-2hrs has been made for additional patching. This is expected to be sufficient for a standard home. Any additional patching required can be done at the request of the client and shall be charged out hourly rate.
Account terms only by prior arrangement and subject to the provisions of our credit control facilities.
That you undertake to pay the account in full on or before the due date. In default of such prompt payment, you undertake to pay late payment fees of 2.5% per month on any amount outstanding and to indemnify us and pay all costs and expenses on a solicitor and own client basis if legal action is necessary, and/or Legal Fees, which we may incur in recovering from you any overdue amount.
- Acceptance Quote is subject to these Standard Terms and Conditions, which will be provided upon acceptance of the quote.
- Change to area size – Price is based upon the square metres detailed in this quote. Should the area size increase/decrease, prices are subject to change.
- Preparation of job site – When grinding and/or polishing, it is the responsibility of the Client that all skirting boards are removed prior to our commencement, as the edging grinders may leave a 2-25mm gap along any edge or fixture and 5-25mm gap along any corner. The replacement of skirting boards upon our departure may cover these areas. The Client is responsible for protecting any existing cabinetry, fixtures, fittings, skirting in all work areas and any damage incurred by the grinding equipment/machinery as a result of the Clients failure to do so will be the responsibility of the client. The client is responsible for ensuring all work areas have been isolated from any smoke or thermal detectors, which will be triggered by rising heat and dust from the vacuum.
- Access – Our quote is based on a clear work area being made available with free access to the areas specified, the area must be clear of other trades and debris for the duration of the works. Breach of this condition will result in additional charges.
- Multiple areas – Prices are subject to all areas being completed at the same time. Should an area be required to be completed at a separate time, additional set-up and pack-up costs will apply.
- Substrate conditions
a) Upon commencement of the works, should the substrate be found to be unsuitable for the quoted works, an alternative flooring solution may be offered as a resolution. Please note that some substrates may not be suitable for grinding/polishing, as the quality of the substrate is not known prior to commencement of these works. Any works completed during this time will be required to be paid for.
b) When grinding and/or polishing any existing or new concrete, the level of aggregate depends on the concrete mix and laying, there may be some areas where no aggregate is shown. This is due to the amount of stone content in the concrete mix. As a result Polished Off WA takes no responsibility for the colour, amount of stone, stains and/or any foreign materials that may be contained and exposed when grinding and/or polishing as these matters are beyond our control as we are treating an existing surface. The condition of the concrete finish is determined by factors outside of our control, such as concrete mix, placement and hardness.
c) Polished Off WA will not be liable for the quality of the existing or new concrete which includes poor substrate conditions, incorrect installation by another contractor or sub-contractor. Furthermore, as a result poor installation and/or quality of the substrate which is laid/installed by others, Polished Off WA advises this may affect the overall finish of our product and we will not be liable for the differentiating stone exposure, unevenness of the floor, breakdown of the concrete substrate, corrosion and/or decomposition of the concrete substrate, cracking, water marks/stains. - Tolerances – Quote is subject to maximum variation of 6mm on a 3m straight edge, in accordance with The Australian Standards. Any surfaces/substrates which exceed these tolerances will be a variation to the original scope of works and will be charged accordingly.
- Any epoxy/polyutherane/polyaspartic/topical sealer may yellow out over time due to UV and is subject to wear and tear. This is to be accepted by the client.
- For all epoxy projects and sealers it’s the client’s responsible for making sure the slab has the right moisture content.
- It is up to discretion of Polished Off WA to swap to an alternative epoxy/polyutherane/polyaspartic/topical sealer/sealer/densifier.
- With epoxy and topical sealer roller marks may be visible. This should disappear after two weeks after application.
- Patched holes may be visible after applying epoxy.
- Client’s Responsibility – On completion of and during the lifespan of the polished concrete surface, it must not be covered by any plastic/s or equivalent, as this will cause the concrete to sweat. This creates a moisture lock between the covering and the concrete which causes damage to the finished product. Acceptable protection includes breathable materials such as rugs, carpet, cotton drop sheets. Polished Off WA is not liable and cannot be held accountable for any accidental incident that may occur on or near the finished floor surface in which results in any personal injury or other damage. Where the floor may become wet, it is the Client’s responsibility to apply a “wet management” system in place to prevent any slippage or falls. The Client indemnifies Polished Off WA in respect of any claim, cost, damage or expense resulting from any such incident, slippage or fall.
- Damage to surrounding areas – Although all due care to surrounding walls, cabinetry, brickwork, render, painted finishes, fittings and fixtures will be taken by the employees of Polished Off WA at all times during the works being carried out, due to the nature of the works some damage can be expected. Polished Off WA takes no responsibility in cleaning or replacing/repairing any damage caused. All surrounding areas should be protected by the Client or removed from the work area prior to our engagement.
- By accepting our quote, client guarantees the work area is free from Asbestos. If there is a concern, Client should have this tested prior to our commencement.
- Retentions – No retentions are to be held unless written instructions were given prior to submission of this quote. If you require a retention to be held, an additional 5% surcharge will apply to the quoted price for all works specified in this quote.
- Polished Off WA gets at least 21 day notice before the exact starting date that we can start and keep working on a project with a total value of under $30,000. If the total value is over $30,000, Polished Off WA needs another 7 day notice for each $40,000 in contract value up to a maximum of 35 days. Public holidays and the period between the 25th of December and 7th of January does not count towards the days for Notice.
- If Polished Off WA can’t commence work on the requested starting date and we are not told at least 3 working days in advance, Polished Off WA can charge $1,100 per person per day plus any extra mob/demob cost.
- Quote expiry – Quote is valid for 14 days or until the expiry date on the quote form.
- Payment Terms
Progressive payments are required as follows:
- 20% non-refundable deposit on confirmation of order;
- Progress payments throughout
- Balance due 7 days after completion of the works
- Payment by bank transfer.
Should you require payment terms different to above, you must request and complete a Credit Application Form, which must be approved by our company prior to commencement of the project.
Where progress payments are required, and have been invoiced, Polished Off WA reserves the right to cease work if payment has not been received by the due date as specified on our tax invoice and/or specified progress payment dates.
Any default of payments, the Client undertakes to pay interest on any outstanding costs at the current Cash Rate as set by the Reserve Bank of Australia plus 5% per annum.